The term ‘Top Tools Global’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 53 113 971 421. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
What Personal Information Do We Collect and When?
At some point, you may be asked for your name, email address, phone number, or credit card when creating an account or making purchases from our site. This may also apply to newsletter subscriptions or when information is entered on our site by you.
How Is This Information Used?
The information you provide is used for account registry, purchases, newsletter subscriptions, surveys, and some other features of our site. This is done for the following reasons:
Tailoring the content and product offers to your interests
Making improvements to our site
Speeding up customer service and quality based on your needs or interests
For the administration of surveys, promotions, contests, or other features on our site
Providing information to you via email about orders placed or news and information about our other products and services
To speed processing of transactions that occur
How Is Your Information Guarded?
We continuously monitor our site for any vulnerability or lapse in security and attend to any issues immediately.
We store your personal information in our most secure network areas, which limits access to that information to only a few people who have the proper security clearances and are bound by confidentiality agreements. Credit card information is additionally protected by SSL encryption.
We use several security methods during order placement to ensure the safety and security of your personal information.
Transactions are not stored on our servers nor are they processed there as an added security measure.
Are Cookies Used And If So, Why?
Yes, they are used and for the following reasons:
Remembrance and storage of shopping cart items
Understanding of preferences based on your browsing and remembrance of those preferences for subsequent times you access our site
Provide ourselves with site traffic data and analysis so we may make your experiences in the future better and more efficient.
Keep in mind that if you disable cookies on your browser, you may not be able to access certain features on our site and some services will not work as they should, such as online order placement. However, orders may still be placed by phone. Please contact customer service if you wish to place an order by phone.
Third Party Disclosure
We promise to never reveal, trade, or sell any of your personal information to any outside party and we will notify you in advance if this is necessary. This does not apply to web hosting partners or website operations services that we use, but those parties are in agreement to keep any personal information confidential. The only exceptions that apply to third party disclosure is in the event of a law enforcement request or enforcement of our own policies. Additional exceptions are for property, rights, or safety reasons. Information that is not personally identifiable may be given to third parties for advertising or marketing purposes.
Third Party Links
At times, we may use third party services or products. Each and every third party service that may be used has their own privacy policies, and we are not responsible or liable in any way for anything that may occur on that third party’s site. If you have any complaints or concerns about third party products or services we use, please notify us immediately as we do respect your privacy and wish to maintain that along with the quality and integrity of our own site.
Our Promises and Agreements to You
When you visit our site, you will be allowed to maintain your anonymity. Anonymity shall only be given up when creating an account and/or making a purchase.
Personal information entered by you will be modifiable by you through the following methods
Chat or ticket request
What if A Do Not Track Request Was Sent?
Some users may send a ‘Do Not Track’ request when browsing, which is activated through your browser’s security settings. We gladly honor all such requests if they are active and sent when browsing our site.
Is Third Party Behavioral Tracking Allowed?
Absolutely not. Again, you privacy very important to us and is respected. Therefore, we do not allow third party behavioral tracking.
What Happens if There is a Security Breach?
In the event of a security breach that threatens the privacy of information that you have given us, we will notify you by email and on our site within 7 business days.
If any data collector or processor violates the law per the individual redress principle, we are in agreement with you. You have the right to address the government or courts with legally enforceable rights and to seek investigation and/or prosecution against any data collector or processor who violates the law as it pertains to your personal information.
Why We Collect Your Email Address
We collect your email address for the following reasons
To be able to contact you or send information as well as respond to any questions or concerns posed to us
Order processing purposes and communication regarding orders placed
Information which may be important or that we believe relevant to products or services you order
Mailing list marketing purposes, such as providing information about products or services, promotions, etc. to occur after your transaction has been completed.
We Do Not Like SPAM
We will have no part of spamming, so when we contact you, we promise to do the following:
Use subjects and email addresses that are true and relevant
Clearly identify the email as an advertisement if it is one
Provide identifiers such as our business address or headquarters of our website
If we use third party email marketing, we will monitor them continuously to ensure they comply with our standards as well as government standards regarding spam
Give users the option to opt out of email correspondence and honor any unsubscribe requests as quickly as possible
Should you wish to unsubscribe from receipt of emails from us, there will be a link at the bottom of our emails. Please follow the instructions given to unsubscribe.